LEGAL

Privacy Policy

Effective Date: May 1st, 2026

Aura Surface Works ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website,

https://www.aurasurfaceworks.ca.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you contact us, request a quote, book a service, or complete a form on our website, we may collect:

Name
Email address
Phone number
Vehicle information
Service address (if applicable)
Information you provide in messages or quote requests

Our website may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Date and time of your visit

This information may be collected through cookies or website analytics tools.

How We Use Your Information

We use your information to:

Respond to inquiries
Prepare service quotes
Schedule appointments
Provide detailing services
Communicate regarding appointments or service updates
Improve our website and customer experience
Maintain business records as required by law

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and analytics services to understand how visitors use our website. Cookies help improve website performance and user experience.

You can disable cookies through your browser settings if you prefer.

Sharing Information

We only share personal information when necessary to operate our business, including:

Website hosting providers
Payment processors
Scheduling or booking software
Legal or regulatory authorities where required by law

These providers are expected to protect your information appropriately.

Data Security

Aura Surface Works takes reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While no method of electronic storage or transmission is completely secure, we work to protect your information using industry-standard practices.

Retention of Information

We retain personal information only as long as necessary to:

Complete requested services
Meet legal, tax, or accounting obligations
Resolve disputes
Maintain accurate business records

Your Privacy Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent for future communications

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Aura Surface Works is not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Aura Surface Works

Phone: 613-863-1400

Email: chris@aurasurfaceworks.ca

Website: https://www.aurasurfaceworks.ca